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Quality Policy

Quality Policy

Electrical Estimates are a wholly owned electrical contractor based in Mid Wales with many years knowledge and experience committed to providing quality services and value.

Electrical Estimates have a QMS system to work towards ISO 9001 in 2019 and until achieved will continue to work to our internal QMS and commit to work with our clients Quality Management Systems.

We encompass design, installation and maintenance of electrical systems. As a company we pride ourselves in a large range of accredited and dedicated services including automated doors/barriers and parking display systems, data installation, energy assessment, security access systems, Fire protection and detection to which we serve private and public sector.

We have trained qualified employees who provide the services of our organisation to meet the customers’ specified requirements, these employees receive structured CPD, PPE and equipped vehicles to ensure they can provide our services in the most professional and efficient manner.

Electrical Estimates will adopt and improve processes to support and enhance client’s quality management systems. We recognise to provide consistently high-quality service is key to quality services for our clients. We have implemented transparent systems and programming to ensure an effective Quality Management System can be adhered to by all colleagues, as we consider it vital to ensure that proper communication, programming and control of contracts and accounts records are generated for all work undertaken.

Electrical Estimates pursue quality standards and bench mark consistency, we aim to meet (in all respects) the specified requirements and reasonable expectations of our customers.
We aim to continually improve the quality of service that we deliver, since it is by focusing on enhancing client satisfaction and maintaining quality long-term relationships with clients and partners that we can meet our aspirations. We place great importance on understanding our clients’ needs and on obtaining feedback from our clients on our performance.

It is therefore the pursuance of Electrical Estimates to control and conduct its business by means of a formalised system of quality management.

An appointed person within our organisation is responsible for auditing and monitoring our daily functions and management of our programs to ensure the enforcement of Quality Management System.

All Electrical Estimates colleagues are trained and have a clear understanding of our quality systems which is outlined in our employee handbook and associated company procedures.
Electrical Estimates is committed to compliance in full with all UK and EU laws relating to competition. Under the United Kingdom Competition Act 1998 (CA98) there are (i) prohibitions on anti-competitive agreements and (ii) rules relating to abusive conduct by businesses. Electrical Estimates acts wholly independently and does not engage in agreements regarding pricing or pricing strategies with other businesses. All quoting follows the same procedure, regardless of size of job. All Electrical Estimates colleagues operate under strict confidentiality rules, and only members of the management team have access to pricing information.